We may collect the following information:

  • Name
  • Contact information, including e-mail address
  • Demographic information such as postal code, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional e-mails about new products, special offers, or other information which we think you may find interesting using the e-mail address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax, or mail. We may use the information to customise the Web site according to your interests

Links on your Website

If you choose to link your Web site to this site, the Web site from which you link must not imply, either directly or indirectly, that Laundromat is endorsing the Content of your Web site. Under no circumstances may you use all the Content of this site, disparage Laundromat or its products in any way nor publish anything that might negatively affect or harm the reputation and goodwill of Laundromat.

Links to other Web sites

Our Web site may contain links to other Web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other Web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Web site in question.

Security of personal information

Laundromat has implemented security measures in order to protect you against loss or unauthorized use of information about you that will be under the control of Laundromat.

Laundromat will maintain the confidentiality of all personal information collected in its stores and its site and will only disclose such information to employees and authorized service providers who require such information for the purposes described in this Privacy Statement. It maintains administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in its custody and control.

However, no security system is perfect, and you should be aware that there is always a certain level of risk that the personal information you transmit to Laundromat will be disclosed without any fault on the part of Laundromat and without your consent. Laundromat assumes no responsibility with respect to confidential personal information that may be disclosed, except in the event of negligence on the part of Laundromat.

Data collection

Under various circumstances, Laundromat could collect personal information such as your name, address, e-mail address, and, if you accept, some other information.

Laundromat may ask you for this information when you:

  • Purchase or order merchandise;
  • Sign up as a member on its Web site;
  • Request certain information about its products;
  • Contact one of its customer service representatives;

Web site information

Laundromat also collects the IP (Internet protocol) addresses of all visitors to its site and other related information such as page requests, browser type, operating system and average time spent on its site. Laundromat uses this information to monitor and improve its site.


Laundromat’s site uses a technology called "cookies". A cookie is a tiny element of data that Laundromat’s site can send to your browser, which may then be stored on your hard drive so you can be recognized when you return. Cookies are harmless in that they cannot extract information from your hard disk, over which you have full control. However, should you decide not to accept cookies from its site, you will limit the functionality it can provide when you visit its site.


Laundromat reserves the right to modify this policy at any time. Laundromat also reserves the right to transmit your personal information insofar as the law forces Laundromat to do so or in order to protect the property rights of its sites, users, sponsors, advertisers or suppliers. Your continued use of this site following the posting of changes to these Terms of Use will mean you accept those changes. Please check this Privacy Agreement periodically for changes.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the Web site, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@laundromatstuff.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. 

Governing laws

The contents of Laundromat’s site are protected by diverse laws and are presented for your personal, non-commercial use only. Any and all reproduction, publication, distribution or exploitation of this site, in whole or in part, is strictly prohibited. Any unauthorized use of the contents of this site shall be considered a criminal offence and will give rise to civil liability and/or legal action. These conditions shall be governed by and construed in accordance with the laws of the Province of Quebec and applicable federal Canadian law.